STL Resource Centre

Here in our resource centre you can find a section of user guides, videos and case studies. If you cannot find a resource about something that you are looking for in particular, please call us or send an email and we’ll do our very best to help.

In the sections below you will find a number of User Guides, a selection of Case Studies and finally our Terms & Conditions and Policies.

STL Connected Videos

Introducing STL

What is a Firewall?

Cloud, Hosted & VoIP

Microsoft 365

A Smarter Way to Pay

Monitoring Remote Workers

Cyber Secure

Outsourced IT Support

Business WiFi

The Right Connectivity

Business Mobiles

Effective Remote Working

STL Blog

The Perfect Storm & Moving To The Cloud

As we look to emerge from the global pandemic that is Covid-19 plenty has changed in the last twelve months and much of it, especially flexible working, is for the greater good of our welfare and of course the environment.  […]

Can you afford to be complacent when it comes to securing your business when working from home?

We’re in challenging times with Covid-19 and it’s affected every business and worker regardless of sector and size. If like us you have suddenly gone from running your business from an office to running your business from your team’s sofas, […]

The technology that can help your business emerge from lockdown

Back to work – it’s the headline everyone is talking about. But what does it mean for your business and are you confident your scenario planning will allow you to return with heightened momentum? For some getting back to work may […]

A safe pair of hands – ISO/IEC 27001

A safe pair of hands – ISO/IEC 27001 We are pleased to announce that we are now ISO/IEC 27001 certified!  ISO 27001 is one of the most rigorous and internationally accepted information security standards. It identifies the requirements and specifications […]

How collaboration can unify your business

Communication has always been essential to the success of any business. Today, more so than ever, your business needs to be agile to respond to customers quickly, day or night, and your employees need to be equipped to handle a […]

Cyber Security for SME’s

With cybercrime on the increase, cybersecurity is now an essential for most businesses. The news is full of big data leaks from the recent TSB and Dixons Carphone, to Yahoo and the NHS. Large cyber-attacks hit the headlines almost on […]

Types of Cyber Threats

Businesses of all sizes are open to cyber threats when hackers access a computer system or network to gain access to an organisation’s data.  Once in to the system, the hackers can copy, change or destroy sensitive information that they […]

Ethernet – The Options

Ethernet provides highly reliable, secure and fast data connectivity which is better than traditional broadband for businesses requiring higher bandwidth capacity. With more and more systems moving to the cloud, connectivity is becoming a critical service for any business. Most […]

Scary Ransomware Statistics

Did you know that 93% of phishing e-mails are now ransomware and that a business gets hit with ransomware every 40 seconds? These are scary cyber stats for any business owner! Phishing emails are getting more sophisticated and more difficult […]

Different Types of Cloud

Is every cloud the same? More and more businesses are moving to cloud based technologies for data and voice communications. But what are the different types of cloud that can be used and how does an organisation decide which is […]

4 Questions To Ask When Moving Your Business To The Cloud

If you’re thinking about moving your business to the cloud, you’re in good company! The latest research from the Cloud Industry Forum (CIF) states that the overall cloud adoption rate in the UK now stands at 88 per cent, with […]

STL User Guides

Case Studies

Worton Park

Tenants can save up to 50% by using a leased line for their voice and data communications. Worton Park Rural broadband solution Worton Park is a small office park situated just off the A40 between Oxford and Witney. It is […]


This is a prestigious site for Speedy and STL’s project management and support has been outstanding. The system they have installed makes telephone usage easy for our clients and the management of the billing easy for us. Speedy Temporary offices […]

Samsung Electronics

The staff at STL are always of a high calibre from management to sales people, engineers and the back room team. Samsung Electronics Unrequited trust Samsung Electronics is one of the world’s leading electronics companies with telecommunications accounting for almost […]


The new telephone system has ensured that we better manage our communication costs and the large range of selection criteria has allowed us to customise the reports to meet our individual needs. Rowleys Delivering growth Leicester based accountants Rowley’s was […]

Oxford Aviation Academy

The new system is really easy to configure and administer, which means that we can enhance and tailor the IP Office 500 system to the specific needs of our business in-house. Oxford Aviation Academy Flying high Oxford Aviation Academy (OAA) […]


STL quickly understood our needs and came up with a proposal that showed how we could improve our productivity as well as being able to manage the system better internally. MCE 300% increase in talk time MCE is one the […]

Hoar Cross Spa Resort

STL was recommended to us and that recommendation as fully deserved. They quickly grasped our requirements and were responsive throughout the process beyond. Hoar Cross Spa Resort Stately home with 21st century comms Deep in the heart of rural Staffordshire, […]

Hexagon Business Centres

In order to attract new tenants we have to offer the very latest in enterprise communications for both voice and data. Hexagon Tenant magnet Hexagon Business Centres in Witney is home to over 70 small and growing businesses.These businesses benefit […]


GreenMinutes ticks all the boxes because it is carbon neutral and it reduces costs. Elliott 3 in 1: Carbon phoneprint offset, costs saved and bills simplified In order to respond quickly to customer requests, voice and data communications are a […]

Bignell Park Barns

The key thing is our broadband is now business grade that allows voice and data which is what businesses need in today’s digital economy Bignell Park Barns Olympic broadband solution for farm Bignell Park Barns near Chesterton in Oxfordshire is […]


STL has supplied our communications for many years and continues to provide outstanding customer service and support. B-Line Pens and paper B-Line Business Supplies provides stationery, print and office furniture to organisations across the UK. Based in Stanton St John […]

Sahara Force India

The communication challenges faced in Formula 1 and the benefits which can be achieved are the same as for many other businesses. Every pound saved is an extra pound that can be spent on car development, equalling better results on […]

Mercedes GP Petronas

There are a number of critical areas where IT could impact the performance of the car by failing to deliver information to the right people at the right time. STL understands our requirements perfectly  and is able to bring us […]


We are extremely proud to have been entrusted with this contract and we are looking forward to playing our part in the greatest show on earth. STL Communications Standing on ceremony STL Communications Limited won the contract to install, supply […]

Straight Talking Webinar

STL & Ericsson LG Case Study

STL Straight Talking - Business Resiliency

STL Terms and Conditions

STL T’s & C’s – Equipment

STL T’s & C’s – Terms and Conditions Maintenance

STL T’s & C’s – IT Terms of Service

STL T’s & C’s – Microsoft Terms of Service

STL T’s & C’s – Service and Usage Agreement Calls/Lines/Mobiles

STL Policy – Fair Usage Policy

STL Policy – Privacy and Cookie Policy

STL Policy – 10 Cybersecurity Best Practices

STL Policy – Network Audit Testing Recommendations

STL Policy – Customer Complaints

STL Policy – Basic Calls Tariff

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