In light of the Government’s announcement on Monday evening – March 23rd, I am writing to let you know that we have temporarily closed our offices and restricted our engineers site visits, until further notice.
Our interpretation of the announcement by the Prime Minister is that our engineering site visits, as of Tuesday March 24th will cease unless your company is on the Government list of essential goods and services. In this case we will endeavour to attend site within ours and your business continuity plans, all remaining customers who fall outside of the Government guide lines will be supported remotely by the STL team.
We take our responsibility to protect our colleagues and customers seriously. Should the government amend their list of essential goods and services STL will fall in line with Government recommendations.
Please rest assured apart from site visits STL is very much business as usual and if you require any urgent assistance please contact us via firstname.lastname@example.org or 01993 777100. These are unprecedented events and we anticipate that many of our clients will contact us during this time, so we ask that you please bear with us. Currently all of our Service level agreements are being achieved.
If in doubt, please do not hesitate to contact us using the details above, we will always endeavour to keep your business running whenever we can. Thank you for your understanding, We wish you and your families the very best in these times, stay home – stay safe.