What do you want your new business telephone system to do? And the answer isn’t just to make and receive telephone calls!
Do you want to record calls? Divert lines if it snows? Appear to be located where you aren’t? Put calls through to people who are not in the office? Pay monthly? Have a hosted business telephone system? Move your voice and data to the cloud? Save money on telephone calls? Unify your communications
? Deal with a company who can offer outstanding customer service? Enable customers to book, amend and cancel an appointment?
Know what you have
How many lines? How many extensions? Door-entry system? Any diverts? A night service? How old are your handsets? Do you want to reuse them? Are you looking to grow/contract in the next 5 years? How many mobiles? What providers? What is the speed of your internet connection? What are you paying now? What's the budget?
What do you want to change?
Change in working practices? More up to date technology? More staff? Fewer staff? Improved control of remote workers? More home based workers? Improved customer service? Faster telephone answering? Targeted phone answering by department? Easier call management? Disaster recovery
These are questions that STL will ask you in order to find the optimum business telephone system for your particular needs. As an independent business telephone systems provider, STL works in a consultative way - we want to work with you for many years to come and so we care about giving you the right business telephone system solution.
To find out more about business telephone systems contact us
on 0800 316 0123 or email us
See some recent case studies from satisfied clients in Oxfordshire here.